Privacy Policy
Welcome to Owambee! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data remains secure. By using Owambee's services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you register on Owambee or use our services, we may collect the following personal information:
Name
Email address
Phone number
Delivery address
Payment information (credit/debit card details, billing address)
User preferences and feedback
Non-Personal Information
We may also collect non-personal information about your interactions with our app and services, including:
Device information (e.g., device type, operating system, browser type)
Usage data (e.g., pages viewed, time spent on the app, navigation patterns)
Location data (with your consent)
How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services
To process orders and payments
To communicate with you about your orders, account, and our services
To personalize your experience and tailor our services to your preferences
To analyze usage patterns and improve app functionality
To send promotional offers, newsletters, and other marketing communications (you can opt out at any time)
To comply with legal obligations and prevent fraud or misuse of our services
One Time Password (OTP):
Owambee uses OTP (One-Time Password) verification to enhance security for login, order confirmation, and password recovery. By opting in, customers consent to receive time-sensitive codes via SMS or email, which they enter to securely access their account, confirm order delivery, or reset a forgotten password. This ensures that only authorized users can access services or complete transactions. Customers may revoke OTP message consent at any time by contacting our support team or following opt-out instructions.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
With service providers who assist us in operating our business, such as payment processors, delivery partners, and customer support services
With business partners for marketing and promotional activities (with your consent)
When required by law or to protect our rights, property, or safety, or that of others
In connection with a merger, acquisition, or sale of all or part of our business
Data Security
We take the security of your personal information seriously and implement various measures to protect it, including:
Encryption of sensitive data during transmission and storage
Regular security assessments and audits
Access controls and authentication procedures to restrict access to personal data
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Objection: You can object to the processing of your personal information for certain purposes, such as marketing.
Withdrawal of Consent: You can withdraw your consent to the processing of your personal information at any time.
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Owambee is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our app and website and updating the effective date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Owambee Privacy Team
Email: support@owambee.com
Phone: +1 (470) 931-2506
Address: 106 Mirage Dr, Dallas, GA 30157
Thank you for choosing Owambee! We are committed to protecting your privacy and providing a secure and enjoyable experience.